Payment and shipping
All prices are listed in South African Rands and do not include postage.
Sorry, we do not accept credit card sales except in person from our showroom. We also don't have an e-commerce website as we still believe in good old-fashioned personal contact with our customers. It also means that by using this personal method, we can make sure that the knife is still available as it may have recently sold out of the showroom. We update our website ourselves in real-time, manually, nothing here at Heavin Forge is automated! Knives will only be mailed after payment has cleared in our account.
We accept payments into our account with ABSA bank, again, please email us at email@example.com or firstname.lastname@example.org for the account details and to check that the knife you want is still available, that is the reason that we don't have our bank details on our website, to avoid accidentally selling the knife twice! We also accept PayPal payments.
For door to door couriers, we charge R200 within South Africa. You are welcome to arrange your own courier to collect the parcel. We can give you a quote on overseas couriering, we do not use the Post Office.
Please note that once the parcel has been collected by the courier, we are not responsible for it. We wrap each knife extremely carefully and insure each parcel, but it is out of our hands once we sign the collection form, we hope you understand. We will email you the waybill number for tracking purposes. "Touch wood" and thank goodness we are not superstitious, but, luckily in the last 25 years of using couriers, we have never had a single parcel damaged or go missing.